Telegram Business Inbox

Telegram Business Inbox for Sales & Support Teams

Telegram is the fastest-growing business messaging platform — especially in the Middle East, Eastern Europe, and Southeast Asia. OT1-Pro gives you a professional shared inbox with AI automation so you never miss a business conversation.

Connect Telegram Free

No credit card required · Free plan available

@YourBusinessBot

Telegram Business Bot · AI Active

Sergei K.

Interested in your wholesale pricing

Layla M.

Can I get a demo of your software?

Ahmad T.

What payment methods do you accept?

User_7821

Hello

Professional Telegram inbox for serious businesses

Telegram gives you direct access to highly engaged customers. OT1-Pro makes sure you convert them.

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AI Bot Replies

Connect your Telegram bot to OT1-Pro. AI takes over — answering questions, sharing product info, and guiding customers toward a purchase automatically.

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Unified Team Inbox

All Telegram conversations land in one shared inbox. Assign threads to team members, add internal notes, and track every interaction.

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Lead Scoring

AI scores every Telegram conversation by purchase intent. Focus your team's time on the leads most likely to convert — not everyone who says "hello."

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Smart Routing

High-score leads get automatically assigned to your best closers. Support questions go to your support team. Everything routes to the right person.

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100+ Languages

Telegram is global. Your AI responds in Russian, Arabic, Persian, Turkish, English, and 100+ more languages — automatically matching the customer's language.

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Contact Management

Every Telegram user who messages your bot becomes a contact in OT1-Pro — with their full conversation history, lead score, and notes attached.

Telegram inbox questions answered

You connect via a Telegram Bot. You create a free bot through Telegram's BotFather, paste the bot token into OT1-Pro, and your bot's conversations flow into your shared inbox instantly.

OT1-Pro currently handles direct messages to your Telegram bot. Channel and group management is on the roadmap for a future update.

Yes. You train the AI by providing your product catalog, FAQs, pricing, and policies. The more detail you give it, the better it handles complex questions without human intervention.

Telegram has no restrictions on business bots — unlike WhatsApp or Instagram. You can send messages freely as long as users initiated the conversation with your bot.

Yes. OT1-Pro unifies Telegram with Facebook, Instagram, and WhatsApp in one dashboard. Your team manages all channels from a single interface.

Related Telegram & messaging guides

How to scale messaging operations across channels.

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Start managing Telegram like a business pro

Connect your Telegram bot and give your team a professional inbox with AI automation from day one.