Facebook, Instagram, WhatsApp, Telegram — every customer message in one place, answered by an AI that sounds like you, trained on your business, closing while you sleep.
A customer messages your Instagram at 9pm. You see it at 9:47am the next day. By then they've already bought from three other shops. Multiply that by every channel, every hour.
"Do you have the tote in black?" Unread 14 hours.
"Guys are you open tomorrow?" Missed. They bought elsewhere.
"Salaam, price for the leather bag?" Answered 6h later. Ghosted.
"Do you ship to Dubai?" Still typing… 4 days later.
Numbers from ot1-pro.com customer telemetry (Aug-Sep 2026, n=42 active accounts). Individual results depend on message volume, catalog size, and how weird your customers' questions get.
Facebook, Instagram, WhatsApp, Telegram. Whichever one your customers actually use. Add more later.
What you sell. What customers ask most. Your voice. That's it. We build your AI's brain from there.
Chat with your own AI before any real customer sees it. Tweak the tone. Then flip it live.
Facebook Messenger. Instagram DMs. WhatsApp Business. Telegram bot. Web chat widget. Email. All arrive in the same clean feed. Reply from one screen, keep context, never lose a conversation to another tab.
Your AI reads the customer, checks your catalog, knows your shipping rules, and writes a reply in your business voice. If it doesn't know something, it asks you. If the customer's ready to buy, it sends the checkout link.
I built OT1-Pro because I lost £4,000 of my own sales to unanswered DMs last year. So this is the tool I needed. Try any plan free. Pay by bank transfer, only when it's working.
14 days. No card. Pay by bank transfer only when you're ready to keep it.
See plansHover any card to see the actual conversation that led to a sale.
"We were losing sales at 3am. Now the AI closes them for me, and I read them in the morning like a diary."
"I was answering the same 5 questions all day. Now I never answer them. And my sales doubled."
"I stopped using Slack for customer stuff. Everything lives in OT1. My team knows exactly where to look."
Try any plan free for 14 days. No card needed. When you decide to keep it, we send bank details and you pay by transfer. That's it. No auto-renew traps.
Custom volume, on-prem, or a franchise? Email Omar — he handles enterprise personally.
No. That's the whole point. The wizard asks you three questions on signup — what you sell, what customers ask most, and how you talk. We build the system prompt from your answers, then let you chat with your own AI before any real customer sees it. Tweak until it sounds like you.
You get pinged. Every reply the AI isn't sure about is escalated to your inbox and paused until you confirm. Every correction you make trains it further, so the escalation rate drops every week.
No. Try any plan free for 14 days. If you decide to keep it, we send bank transfer details. You pay by wire. No auto-renew, no card on file, no surprise charge. If you want to cancel, you literally just don't pay.
Facebook Messenger (official Business API), Instagram DMs (official), WhatsApp Business (both official API and QR-code Personal for small shops), Telegram bots, embeddable web chat widget, and email. New platforms added as customer demand justifies — LINE and Discord are next.
Manychat is a marketing tool — it blasts sequences. Respond.io is enterprise-priced and takes weeks to configure. OT1-Pro is built for a founder with a phone full of unread DMs who needs the AI to actually close sales by tomorrow, not next quarter. Signup-to-live time is 90 seconds.
Yes. Data is stored in Frankfurt, encrypted at rest, and never used to train models across tenants. Each business's AI is trained only on your own message history and your own answers. GDPR-compliant, SOC 2 in progress.
Ninety seconds from now, your AI can be replying to customers in your voice. Free to try. Pay only when it's working.